Electronic Content Management

Electronic content management

Electronic content management (ECM) is the capture, storage, retrieval and management of documents, records, emails, electronic communications and other documents created by organizations.

ECM involves integrating systems, storage, databases, applications like email, data capture, e-discovery, tools such as search, and the provision of services to manage electronic content in a full life cycle manner. An example might include the capture and archiving of each and every email within an organization to be archived in a central repository that can be automatically retrieved based on a key word search.

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Impact of ECM

The impact of ECM is potentially substantial from dramatically reducing an organization’s risk exposure from damaging law suits to cutting the cost of legal discovery to increasing end user productivity by accelerating searches for critical documents.

The implementation of ECM is non-trivial and is typically done in an evolutionary manner. Email archiving and document management systems are logical starting points for organizations with roadmaps that project the integration of disparate systems over time.

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Chiasm Dais – ECM Technology Life Cycle – Complete Suite

ECM is an ongoing and evolving strategy for maximizing how the organisations content is to be used

  • Scanning
  • Document Imaging
  • Forms Processing
  • Recognition
  • Categorization
  • Indexing
  • Document Management
  • Records Management
  • Email Management
  • Web Content Management
  • Digital Asset Management
  • Repositories
  • Storage
  • Content Integration
  • Migration
  • Search/Retrieval
  • Syndication
  • Localization & Personalization
  • Publish
  • Collaboration
  • Long-Term Archival